By Evan Metz, Purchasing Manager and Andrew Suba, Revenue Cycle Coordinator For the third consecutive year, Regent’s Business Office Managers’ and Materials Managers’ Conferences were held together at the Arizona Grand Resort in Phoenix, Arizona. The conference offers the Business Office Managers and Materials Mangers, from all Regent partner facilities, an opportunity to come together, share ideas, and receive valuable information from the Regent Team and select vendor partners. The business office managers meeting kicked off day one on Tuesday, April 24th. The conference featured presentations from Regent corporate partners including HST, ZirMed, Mnet Financial, and Surgical Notes. Paul kicked off the event with a State of Regent address, where he emphasized that Regent is working diligently as ever to strengthen the performance of our current facilities, while also continuing to expand the Regent family. As part of these efforts, Paul announced the creation and hiring of two new positions at Regent to assist both Mike and Amy’s efforts: Andrew Suba’s promotion to Revenue Cycle Coordinator, and Evan Metz joining Regent as Purchasing Manager. After Paul’s update, there was an overview of Surgical Notes’ products and services presented by Robert Brownd, followed by Chris Beavor and Chris Pompilio from HST demonstrating the ongoing additions to the newest version of HST Pathways. In the afternoon, Paul Skowron conducted a financial statement review. Mike Orseno addressed revenue cycle issues, both recurring and new, and how our diligence regarding policies and procedures will help us mitigate these challenges. Andrew Suba then gave an overview of revenue cycle activities, along with common pitfalls and how to address them. Day one of the conference closed with an open session with Mike Orseno covering many topics related to improvement in the business office. Day two began with a presentation by Mnet Financial, and continued with a detailed overview from ZirMed, highlighting some of the system’s newest features. Amy Gagliardi then took the floor and presented some important material about Inventory Optimization Solutions (IOS) and how the BOMs themselves can identify variances in vendor invoices through the use of IOS’ A/P three-way match. Shortly thereafter, Mike Orseno presented the Business Office Manager of the Year award to Susan McBroom from Summit Surgery Center in Reno, NV. Susan was chosen because she consistently asks good questions, has a great demeanor and is a pleasure to work with. Since December 2011, Susan has decreased Days Outstanding more than 15 days to the lowest since Summit become a Regent facility more than 2 years ago. That afternoon, Mike hosted another open discussion event, this time engaging the BOMs with a practice test; testing the perception of the financial performance of a business office staff and its center using benchmarks that we track regularly. Days three and four were devoted to the Materials Management portion of the conference. The event included presentations from Regent corporate partners including Steris, Surgical Direct, Provista, IOS, Amerinet, and Cardinal Health. New companies featured this year included Carefusion’s Ambulatory Surgery Center division and Quorum Purchasing Advantage. Some highlights of the meeting included Steris discussing the energy and resource saving value that their new line of machines can bring to a center. The Steris rep also stressed the benefits of the Continuing Education programs Steris is able to offer through Steris University. Representatives from IOS were also in attendance this year, presenting the new enhancements made to IOS in the past of couple of months. This drew many questions from the materials managers in attendance, and provided an added level of excitement and anticipation for the additional capabilities of the IOS platform. Regent Purchasing Manager, Evan Metz, presented on a new Regent center wide initiative to track cost savings at the center level. This process will be used by all Materials Managers to track their cost savings through product conversions. Joanne Vesely, Materials Manager from Cheyenne Surgical Center, shared ideas she had implemented during her first semi-annual inventory in March 2012 that are unique and increase efficiency of this labor intensive function. On the awards front, this year Joanne Vesely and Mary Kay Nadeau took home the honors for Most Improved Materials Managers. Joanne and Mary Kay were selected based upon input from Administrators, database maintenance, supply chain efficiencies, RISE values and cost control. Hannah Haddad was presented the award for Materials Manager of the Year. Hannah was chosen because of her dedication to support Marietta Surgery Center’s clinical and supply chain with the highest level of efficiency. Hannah is a scrub tech and materials manager for Marietta; she embodies the Regent RISE values on every level. Overall the 2012 Business Office Manager and Materials Manager events were a huge success. We look forward to seeing everyone again next year for another educational and inspirational meeting.